For more information about our methodology and what to expect in class, take a look at this Q & A session with Julieta, Co-Founder and Academic Director.
Q: When will I be able to speak the language?
A: That really depends on the student. Learning a language takes constant practice and dedication. You have to study, you have to do your homework, and you have to USE the language! Learning a language is a hobby, not something you check off your list as completed. It’s like yoga for the brain. We have a more detailed article on the challenges of learning a language on our blog. You can find it here.
Q: What all is covered in the class?
A: The majority of our classes take a comprehensive approach, constantly changing between reading, writing, speaking, and comprehension. This keeps students from getting too bored or burned out on one topic.
Q: What do I need to do to enroll in a course?
A: If you have ever studied the language before, the first step to enroll is to schedule a placement test. This can be arranged by contacting us to make an appointment. After that, you’ll need you to fill out a short form with your contact information and agree to the policies, and make payment for the course.
Q: What is your refund policy?
Information on cancelations and refunds can be found on our policies page.
Q: Do you offer any scholarships, or financial aid?
A: No, there are no scholarships or financial aid available at this time.
Q: Do you offer payment plans?
A: Yes, we do offer payment plans, depending on how far in advance you enroll. We accept all major credit cards. We also accept PayPal, which offers 6-month, interest-free financing. If you would like to pay with PayPal, please let us know. Payment for the entire course is due in order to reserve a spot in the class. Contact us for more information.
Q: What happens if there are not enough students in a course?
A: In the unfortunate event that a course does not have enough students to get started, we will often push the start date back to allow more time to get more students together. If you have already enrolled, we will contact you before hand to let you know what is going on. You can either decide to wait for the course to start, you can schedule private lessons, or you can receive a full refund on the deposit you made to enroll, minus the $20 for the placement test if you took one. Some people are hesitant to enroll in a course if they are not sure if it will start, but this really does more harm than good. If we are not aware of your commitment to enroll, we may think there is not enough interest for the class to start. Our minimum enrollment for a group class is 4 students, however exceptions are sometimes made on a case by case basis for a course to start.
Q: If I don’t come to a class, do I still have to pay for it?
A: Yes. This policy is in place out of respect for our talented staff. When students do not come to a class, for whatever reason, the space is still reserved and cannot be offered to other students. There is no way to recuperate the instructor’s loss. Please remember that enrollment fees are billed for the entire course, not on a per-class basis. It would also be impossible to offer quality, consistent classes and schedules if students could come and go. Our complete cancelation policy can be found on our policies page.
Q: How do you decide what level I am in?
A: Unless a student is an absolute beginner, they must take a placement test. The cost of the test is $20, however that fee is discounted from the first set of classes if you decide to enroll. The test must be taken in our office. It consists of a written exam as well as a speaking component. Each language program consists of at least 6 different levels, so we want to be sure you are placed in a class that is just right for you. The validity of a placement test, and the $20 deposit is 6 months. Given the limited number of classes offered, there is no guarantee that there will be a class available for your level.
Q: What if there is no class offered for the language or level I need?
A: We do our best to schedule courses at convenient starting times throughout the year. At the same time, we are limited by student demand and facility and instructor availability. In the event there is not a group class that would work for you, you can always schedule private lessons. Or you can join the contact list for that language and we will email you when new courses are scheduled. You can sign up here.
Q: Are there materials used in the courses?
A: Yes. All courses, both private and group, are required to have access to the materials used in the course. These materials are generally available through our office or students have the option to procure their own copy.
Q: What happens if I fail the final exam?
A: If a student fails a final exam, they have the option to retake it with the instructor’s approval. However, if you had a difficult time in the course, we often recommend that students repeat the same level. After all, the goal is to learn the language, not get to the finish line and move on to the next level. Students should talk with Julieta to evaluate their options. Exams can be only be retaken during normal administrative hours. More information on the requirements for moving on to the next level can be found on our policies page.
Q: Do you offer certified translations?
A: Yes, we can perform both notarized and apostilled translations, a common requirement for visa applications and immigration services.