我們的政策

若要報名私人課程或客製化課程，學生必須填寫一份簡短的表格，並提供聯絡資訊、接受服務條款（本政策）、繳付第一個月的課程費用，以及預繳最後一個月的課程費用。全額付款才能確認課程表。註冊必須在第一次預定上課的 10 天前完成。必須連續上課。.

私人課程和定制課程以 4 週（每月）為一個週期來計費。報名時，學生支付第一個月的課程費用，並預付最後一個月的課程費用。下一個月的課程費用應在上一個計費週期的最後一次上課時支付。當學生希望中斷課程時，應在最後一個帳單週期開始時發出通知，以便使用最後一個月課程的預付費用。如果學生未能在停課前提供足夠的通知，他們將喪失預付款項。拖欠的帳戶將被收取 $35 的滯納金，其課程表可能會提供給其他學生。.

Revised Oct. 13th, 2026

Private and custom classes are one-on-one or custom small-group classes scheduled on a recurring basis. They are offered in two options:

• Non-flexible: online only, on a fixed recurring schedule, at the non-flexible rate. Missed classes cannot be rescheduled.
• Flexible: in person or online, on a recurring schedule at the flexible rate, which allows one rescheduled class per billing cycle (see Missed Classes and Rescheduling).

Current rates for each option are listed on our website and on the student’s enrollment agreement.

Tuition is invoiced in advance every 4 weeks. Payment for each billing cycle is due before the cycle’s first class. Each 4-week billing cycle is a separate period of obligation. Classes must be taken consecutively and are not transferable to another person, another language, or another type of class at CR Languages. Delinquent accounts are subject to a $35 late fee, and their class time may be made available to other students.

Registration Fee and Final-Cycle Deposit: At sign-up, students pay a deposit equal to one billing cycle of tuition. If a student gives at least 30 days’ notice before their last class, the full deposit is applied to their final billing cycle. If not, up to $500 is kept as a non-refundable registration fee, and any amount above $500 is refunded within 45 days. The same applies if a student cancels before their first class.

If a student must withdraw, the following refund schedule applies to each billing cycle:

Missed Classes and Rescheduling: Missed classes are not refunded and count as absences. Students may let us know they will miss a class by emailing [email protected].

• Non-flexible classes cannot be rescheduled.
• Flexible classes: one class per billing cycle may be rescheduled if the student emails [email protected] at least 24 hours before the class, during regular business hours.

Classes Canceled by CR Languages: If CR Languages or the teacher cancels a class, the student is offered a makeup class. If a makeup cannot be arranged, the student is not charged for that class.

Makeup and Rescheduled Classes: The following applies to all makeup and rescheduled classes:

• They must be taken within 3 months of the original class date and before the student’s last paid class.
• They cannot be scheduled at the same day and time as the student’s regular class, and students may have no more than one makeup or rescheduled class in the same week.
• They cannot be booked more than two weeks in advance.
• Time slots offered are not reserved until the student confirms, and the same slots may be offered to other students.
• Once confirmed, a makeup or rescheduled class cannot be rescheduled or canceled again.
• Depending on teacher availability, they may need to be held online, even if the student’s regular class is in person.
• They may be taught by a teacher other than the student’s regular teacher. Students should come with specific goals in mind, such as topics they would like to practice, learn, or have re-explained.

Teachers: If a student’s regular teacher is unavailable, another teacher may cover the class.

Vacation Pause: Once per year, any private or custom student may pause classes for up to two consecutive weeks by notifying [email protected] in advance. Billing pauses with the classes. A pause is not a withdrawal. For absences longer than two weeks, students should withdraw and re-enroll when they return.

需要知道的重要事項：

• This policy has been created as per ACCET standards to be fair and equitable for shorter, avocational courses (less than 300 clock hours).
• Refunds will be calculated from the student’s last day of attendance and paid within 45 days of the date the student notifies us or is withdrawn (or within 45 days of the last class, if notice is given in advance), back to the student’s original form of payment.
• 信用卡交易費用（如適用）將從退款中扣除。.
• Fees for placement tests are not refundable.
• 課程教材一經學生領取，恕不退還。.
• Students are not charged for school holidays.
• Should CR Languages cancel a student’s classes for any reason, a full refund will be given with no fees or charges withheld.

In order to withdraw or cancel, students are encouraged to inform the office/administration. This can be via email, phone, or verbally. If a student misses two consecutive weeks of classes without notifying our office (approved vacation pauses and school breaks excluded), they will be determined withdrawn, billing will stop, and any refund will be calculated from the student’s last day of attendance using the table above. Any billing cycle that has not yet started is refunded in full.