ポリシー

プライベートまたはカスタムクラスへの登録には、生徒は連絡先情報を記入した簡易フォームへの記入、利用規約（本ポリシー）への同意、初回月分の授業料および最終月分の授業料の前払いが必要です。スケジュール確定には全額支払いが必要です。登録は初回授業の10日前までに完了しなければなりません。クラスは連続して受講する必要があります。.

プライベートおよびカスタムクラスは4週間（月次）サイクルで請求されます。登録時、生徒は最初の月の授業料を支払い、最終月の授業料を前払いします。翌月の授業料は、前請求サイクルの最終授業日までに支払う必要があります。生徒が授業を中止したい場合は、最終月の前払い金が利用できるよう、最終請求サイクルの開始時に通知する必要があります。 十分な事前通知なしに受講を中止した場合、前払い金は没収されます。未納分には延滞料$35が課され、そのスケジュールは他の生徒に開放される場合があります。.

Revised Oct. 13th, 2026

Private and custom classes are one-on-one or custom small-group classes scheduled on a recurring basis. They are offered in two options:

• Non-flexible: online only, on a fixed recurring schedule, at the non-flexible rate. Missed classes cannot be rescheduled.
• Flexible: in person or online, on a recurring schedule at the flexible rate, which allows one rescheduled class per billing cycle (see Missed Classes and Rescheduling).

Current rates for each option are listed on our website and on the student’s enrollment agreement.

Tuition is invoiced in advance every 4 weeks. Payment for each billing cycle is due before the cycle’s first class. Each 4-week billing cycle is a separate period of obligation. Classes must be taken consecutively and are not transferable to another person, another language, or another type of class at CR Languages. Delinquent accounts are subject to a $35 late fee, and their class time may be made available to other students.

Registration Fee and Final-Cycle Deposit: At sign-up, students pay a deposit equal to one billing cycle of tuition. If a student gives at least 30 days’ notice before their last class, the full deposit is applied to their final billing cycle. If not, up to $500 is kept as a non-refundable registration fee, and any amount above $500 is refunded within 45 days. The same applies if a student cancels before their first class.

If a student must withdraw, the following refund schedule applies to each billing cycle:

Missed Classes and Rescheduling: Missed classes are not refunded and count as absences. Students may let us know they will miss a class by emailing [email protected].

• Non-flexible classes cannot be rescheduled.
• Flexible classes: one class per billing cycle may be rescheduled if the student emails [email protected] at least 24 hours before the class, during regular business hours.

Classes Canceled by CR Languages: If CR Languages or the teacher cancels a class, the student is offered a makeup class. If a makeup cannot be arranged, the student is not charged for that class.

Makeup and Rescheduled Classes: The following applies to all makeup and rescheduled classes:

• They must be taken within 3 months of the original class date and before the student’s last paid class.
• They cannot be scheduled at the same day and time as the student’s regular class, and students may have no more than one makeup or rescheduled class in the same week.
• They cannot be booked more than two weeks in advance.
• Time slots offered are not reserved until the student confirms, and the same slots may be offered to other students.
• Once confirmed, a makeup or rescheduled class cannot be rescheduled or canceled again.
• Depending on teacher availability, they may need to be held online, even if the student’s regular class is in person.
• They may be taught by a teacher other than the student’s regular teacher. Students should come with specific goals in mind, such as topics they would like to practice, learn, or have re-explained.

Teachers: If a student’s regular teacher is unavailable, another teacher may cover the class.

Vacation Pause: Once per year, any private or custom student may pause classes for up to two consecutive weeks by notifying [email protected] in advance. Billing pauses with the classes. A pause is not a withdrawal. For absences longer than two weeks, students should withdraw and re-enroll when they return.

知っておくべき重要なこと：

• This policy has been created as per ACCET standards to be fair and equitable for shorter, avocational courses (less than 300 clock hours).
• Refunds will be calculated from the student’s last day of attendance and paid within 45 days of the date the student notifies us or is withdrawn (or within 45 days of the last class, if notice is given in advance), back to the student’s original form of payment.
• クレジットカード取引手数料が発生する場合、返金額から差し引かれます。.
• Fees for placement tests are not refundable.
• 教材は、学生が受け取った後は返金できません。.
• Students are not charged for school holidays.
• Should CR Languages cancel a student’s classes for any reason, a full refund will be given with no fees or charges withheld.

In order to withdraw or cancel, students are encouraged to inform the office/administration. This can be via email, phone, or verbally. If a student misses two consecutive weeks of classes without notifying our office (approved vacation pauses and school breaks excluded), they will be determined withdrawn, billing will stop, and any refund will be calculated from the student’s last day of attendance using the table above. Any billing cycle that has not yet started is refunded in full.