{"id":54240,"date":"2023-07-29T10:02:42","date_gmt":"2023-07-29T16:02:42","guid":{"rendered":"http:\/\/crlang.flywheelsites.com\/?page_id=3309"},"modified":"2026-10-13T16:49:12","modified_gmt":"2026-10-13T22:49:12","slug":"nossas-politicas","status":"publish","type":"page","link":"https:\/\/crlanguages.com\/pt\/resources\/our-policies\/","title":{"rendered":"Nossas pol\u00edticas"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"54240\" class=\"elementor elementor-54240\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ecbd72b e-flex e-con-boxed e-con e-parent\" data-id=\"ecbd72b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;waves&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 1000 100\" preserveaspectratio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M421.9,6.5c22.6-2.5,51.5,0.4,75.5,5.3c23.6,4.9,70.9,23.5,100.5,35.7c75.8,32.2,133.7,44.5,192.6,49.7\tc23.6,2.1,48.7,3.5,103.4-2.5c54.7-6,106.2-25.6,106.2-25.6V0H0v30.3c0,0,72,32.6,158.4,30.5c39.2-0.7,92.8-6.7,134-22.4\tc21.2-8.1,52.2-18.2,79.7-24.2C399.3,7.9,411.6,7.5,421.9,6.5z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f764a4 elementor-widget elementor-widget-heading\" data-id=\"2f764a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Nossas pol\u00edticas<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b75c5d8 elementor-widget elementor-widget-text-editor\" data-id=\"b75c5d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"bb-theme-elementor-wrap bb-elementor-custom-color bb-elementor-custom-family bb-elementor-custom-size\">\t\t\t\t<p>The following policies apply to all of the classes that we offer at CR Languages.<\/p><p>Since participation in our classes is voluntary, participation implies acceptance of these terms of service. Students also agree to these terms of service upon enrollment.<\/p><p>For terms of use regarding our website, please see our <a title=\"Declara\u00e7\u00e3o Legal\" href=\"\/pt\/recursos\/nossas-politicas\/declaracao-legal\/\">declara\u00e7\u00e3o legal<\/a>.<\/p>\t\t\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0b0a0c4 e-flex e-con-boxed e-con e-parent\" data-id=\"0b0a0c4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;waves&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 1000 100\" preserveaspectratio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M421.9,6.5c22.6-2.5,51.5,0.4,75.5,5.3c23.6,4.9,70.9,23.5,100.5,35.7c75.8,32.2,133.7,44.5,192.6,49.7\tc23.6,2.1,48.7,3.5,103.4-2.5c54.7-6,106.2-25.6,106.2-25.6V0H0v30.3c0,0,72,32.6,158.4,30.5c39.2-0.7,92.8-6.7,134-22.4\tc21.2-8.1,52.2-18.2,79.7-24.2C399.3,7.9,411.6,7.5,421.9,6.5z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a152a4 elementor-widget elementor-widget-heading\" data-id=\"6a152a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Pol\u00edticas gerais<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9154dc6 elementor-widget elementor-widget-toggle\" data-id=\"9154dc6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1521\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1521\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Payment Methods<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1521\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1521\"><p>CR Languages accepts cash, checks, bank transfer, all major credit\/debit cards, as well as PayPal.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1522\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1522\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Testes de Nivelamento<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1522\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1522\"><p>Any student that has studied the target language before must take a placement test. There is a $50 fee to take a placement test which is discounted from classes if the student decides to enroll. The $50 fee is not credited for placement tests if the instructor must be present, such as for Chinese or Russian. If a placement test is not eligible to be discounted from the cost of courses, this will be communicated to you by CR Languages staff.\u00a0<\/p><p>The test results and the validity of the $50 credit, if applicable, are good for 6 months. After that time, the student will need to retake the test and pay the $50 fee again. Given varying schedules and availability, there is no guarantee that classes will be available for the student\u2019s level. Placement tests must be prearranged. They are administered in our offices in downtown Boise or online.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1523\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1523\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Materials<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1523\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1523\"><p>A course book and materials will be used in each class. Course books are generally available for purchase in our office. If they are not available in our office, we will provide the ISBN number to students so that they can purchase it elsewhere. Course materials are non refundable once the student has taken possession of them.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1524\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1524\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Photography Release<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1524\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1524\"><p>Any student participating in a class authorizes CR Languages to take their photo and use it in our marketing materials.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1525\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1525\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Instrutores<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1525\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1525\"><p>Instructors are subject to change without notice.<\/p><p>While we understand that students may have preferences, instructors will change. This offers variety, improves quality and over site, different cultural interactions, and simply a different perspective.<\/p><p>In some cases, scheduling conflicts may also prevent an instructor from teaching a particular lesson.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-553a651 e-flex e-con-boxed e-con e-parent\" data-id=\"553a651\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3d6ab elementor-widget elementor-widget-heading\" data-id=\"3a3d6ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Aulas em grupo<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c76035 elementor-widget elementor-widget-toggle\" data-id=\"2c76035\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4661\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-4661\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Enrollment<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4661\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-4661\"><p>In order to enroll in a group class, students must fill out the online registration form, sign an enrollment agreement, and make full payment for the course. Payment in full is required in order to reserve a spot in the class, unless a pre-arrranged payment plan has been agreed upon beforehand. In which case, the first payment is required to reserve a spot in the class.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4662\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-4662\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Attendance<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4662\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-4662\"><p>Students must attend at least 75% of the course. For standard group classes, that means students can miss a maximum of 4 of the 16 classes. If a student cannot maintain a 75% attendance rate, they must schedule private lessons in order to keep pace with the class or withdraw. If a student misses more than two classes in a row, they may also be required to schedule supplemental private lessons. Private lessons must take place during normal business hours and are subject to instructor availability and the normal policies associated with private\/custom classes (see below).<\/p><h5>Missing classes:<\/h5><p>There are no refunds or discounts available for missed classes. If a student misses a class, they may email info@crlanguages.com to receive the homework assignment for the next class.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4663\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-4663\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Final Exam<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4663\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-4663\"><p>A final exam will be administered on the last day of class. The exam is optional, but passing the exam is required in order to continue on to the next level. If a student cannot take the final exam on the scheduled day, they may arrange to take the exam on a different day. If a student wishes to take the final exam on a different day, it must be taken in our office during business hours, may be a different exam, and the student must score at least a 75% to move onto the next level.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4664\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-4664\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Continuing on to the next level<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4664\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-4664\"><p>In order for a student to pass a course and continue onto the next level they must maintain a 75% attendance rate or attend sufficient supplemental private lessons. The student must also pass the final exam with a 70% or a 75% if the exam is taken on a different day than usual.\u00a0If a student fails an exam, they may retake it with the instructor\u2019s approval. Exams must be taken either during the scheduled time (the last class of the course) or during regular administrative hours.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4665\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-4665\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Refunds and Cancellation<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4665\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-4665\"><i>Revised Dec. 12, 2025<\/i>\n\n<p>At CR Languages, we strive to balance intimate class sizes, affordability, and instructor compensation. These components are fundamental to fulfilling our mission of creating engaging and enlightening cross cultural experiences for anyone who is committed to learning. All of our classes are capped at 10 students per class, we strive to keep administrative operations as lean as possible, and instructors are compensated based on student enrollment. When a student withdraws from a group or cancels their enrollment, it jeopardizes the financial viability of our small-classroom model, affects instructor compensation, and also creates additional administrative burden for our small team. For this reason, we kindly request that when students enroll, they are committed to finishing their course.<\/p>\n\n<p>The following cancelation and refunds policies have been created in accordance with ACCET standards as they relate to each type of course that we offer.<\/p>\n\n<h2>Group Class Cancelation and Refund Policy<\/h2>\n<p>Unless otherwise specified, group classes refer to any courses in a group setting open to the public to enroll that are less than 100 clock hours. This includes the foreign language classes offered on a semester basis, as well as the Part-Time Intensive English option. Tuition and fees for group classes are due before the class begins. The start and end date of the course are considered the period of obligation.<\/p>\n\n\n\n<p>If a student must withdraw their enrollment, the following refund schedule will apply:<p>\n<table>\n<tbody>\n<tr>\n<td><b>Cancelation Date<\/b><\/td>\n<td><b>Refund<\/b><\/td>\n<\/tr>\n<tr>\n<td><b>&gt;21 days before start date<\/b><\/td>\n<td>Full refund, less $200 of the registration fee<\/td>\n<\/tr>\n<tr>\n<td><b>11-20 Days before start date<\/b><\/td>\n<td>Full refund, less $300 of the registration fee<\/td>\n<\/tr>\n<tr>\n<td><b>0-10 Days before start date<\/b><\/td>\n<td>Full refund, less $500 of the registration fee<\/td>\n<\/tr>\n<tr>\n<td><b>After Start Date<\/b><\/td>\n<td>No refund available<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n<b>Important things to know:<\/b>\n<ul>\n \t<li aria-level=\"1\">This policy has been created as per ACCET standards to be fair and equitable for shorter courses (less than 300 clock hours).<\/li>\n \t<li aria-level=\"1\">Refunds will be calculated and processed within 45 days of cancelation and refunded back to the student\u2019s original form of payment.<\/li>\n \t<li aria-level=\"1\">Credit card transaction fees, if applicable, will be deducted from the refund.<\/li>\n \t<li aria-level=\"1\">Fees for placement tests are not refundable. If that fee was discounted from your course costs, it will not be included in the refund.<\/li>\n \t<li aria-level=\"1\">Course materials are not refundable once the student takes possession.<\/li>\n \t<li aria-level=\"1\"><span style=\"font-weight: 400;\">Should CR Languages cancel a course for any reason, a full refund will be given with no fees or charges withheld.<\/li>\n<\/ul>\n\n<b>In order to withdraw or cancel, students are encouraged to inform the office\/administration. This can be via email, phone, or verbally. If a student does not attend 3 consecutive classes without notifying our office, they will be determined withdrawn and any refund will be calculated from the student\u2019s last day of attendance using the table above.<\/b><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-99a1430 elementor-widget elementor-widget-spacer\" data-id=\"99a1430\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef3566a elementor-widget elementor-widget-heading\" data-id=\"ef3566a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Intensive English Classes<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9c2bc1 elementor-widget elementor-widget-toggle\" data-id=\"c9c2bc1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2111\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2111\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Cancelations and Refunds<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2111\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2111\">The start and end date of the student&#8217;s enrollment on their registration form are considered the period of obligation.\n\nIf a student must withdraw their enrollment, the following refund schedule will apply:\n<table>\n<tbody>\n<tr>\n<td width=\"264\"><strong>Cancelation Date<\/strong><\/td>\n<td width=\"360\"><strong>Refund<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"264\">&gt;21 days before start date<\/td>\n<td width=\"360\">Full refund, less $200 of the registration fee<\/td>\n<\/tr>\n<tr>\n<td width=\"264\">11-20 Days before start date<\/td>\n<td width=\"360\">Full refund, less $300 of the registration fee<\/td>\n<\/tr>\n<tr>\n<td width=\"264\">0-10 Days before start date<\/td>\n<td width=\"360\">Full refund, less $500 of the registration fee<\/td>\n<\/tr>\n<tr>\n<td width=\"264\"><strong>After Start Date<\/strong><\/td>\n<td width=\"360\">*Prorated refund, less $500 of the registration fee<\/td>\n<\/tr>\n<tr>\n<td width=\"264\"><strong>After 50% of the course<\/strong><\/td>\n<td width=\"360\">No refund available<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<strong>Important things to know:<\/strong>\n<ul>\n \t<li>Refunds will be calculated and processed within 30 days of cancelation and refunded back to the student\u2019s original form of payment.<\/li>\n \t<li>Credit card transaction fees, if applicable, will be deducted from the refund.<\/li>\n \t<li>Fees for placement tests are not refundable. If that fee was discounted from your course costs, it will not be included in the refund.<\/li>\n \t<li>Course materials are not refundable once a student takes possession.<\/li>\n \t<li>Should CR Languages cancel a course for any reason, a full refund will be given with no fees or charges withheld.<\/li>\n \t<li>In calculating any prorated refund, attendance of a partial week is considered attendance of a full week.<\/li>\n<\/ul>\n<strong>In order to withdraw or cancel, students are encouraged to inform the office\/administrative. This can be via email, phone, or verbally. If a student does not attend 10 consecutive classes without notifying our office, they will be determined withdrawn and a refund will be calculated from the student\u2019s last day of attendance using the table above.<\/strong>\n\n<strong>*<\/strong>If a student cancels or withdraws during their first 4 weeks of class, no refund is available for those first four weeks. This does not apply to students who extend their enrollment period.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-342f69b elementor-widget elementor-widget-heading\" data-id=\"342f69b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Private \/Custom Classes<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-929896b elementor-widget elementor-widget-toggle\" data-id=\"929896b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1531\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1531\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Enrollment<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1531\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1531\"><p>In order to enroll in private or custom classes, students must fill out a short form with their contact information, accept the terms of service (these policies), make payment for the first month of classes and a prepayment for the last month of classes. Payment in full is required in order to confirm a schedule. Enrollment must be completed 10 days before the first scheduled class. Classes must be taken in consecutively.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1532\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1532\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Billing<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1532\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1532\"><p>Private and custom classes are billed on a 4-week (monthly) cycle. Upon enrollment, students pay for the first month of classes and prepay for the last month of classes. Payment for the following month of classes is due on the last class of the previous billing cycle. When a student wishes to discontinue classes, they should provide notice at the beginning of their last billing cycle so that their prepayment for the last month of classes can be used. If a student fails to provide enough notice before discontinuing classes, they will forfeit their prepayment. Delinquent accounts are subject to a late fee of $35 and their schedule may be made available to other students.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1533\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1533\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Cancellation and Refunds<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1533\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1533\"><p><i><span style=\"font-weight: 400;\">Revised Oct. 13th, 2026<\/span><\/i><\/p><p><span style=\"font-weight: 400;\">Private and custom classes are one-on-one or custom small-group classes scheduled on a recurring basis. They are offered in two options:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Non-flexible:<\/b><span style=\"font-weight: 400;\"> online only, on a fixed recurring schedule, at the non-flexible rate. Missed classes cannot be rescheduled.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Flexible:<\/b><span style=\"font-weight: 400;\"> in person or online, on a recurring schedule at the flexible rate, which allows one rescheduled class per billing cycle (see Missed Classes and Rescheduling).<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Current rates for each option are listed on our website and on the student\u2019s enrollment agreement.<\/span><\/p><p><span style=\"font-weight: 400;\">Tuition is invoiced in advance every 4 weeks. Payment for each billing cycle is due before the cycle\u2019s first class. <\/span><b>Each 4-week billing cycle is a separate period of obligation.<\/b><span style=\"font-weight: 400;\"> Classes must be taken consecutively and are not transferable to another person, another language, or another type of class at CR Languages. Delinquent accounts are subject to a $35 late fee, and their class time may be made available to other students.<\/span><\/p><p><b>Registration Fee and Final-Cycle Deposit:<\/b><span style=\"font-weight: 400;\"> At sign-up, students pay a deposit equal to one billing cycle of tuition. If a student gives at least 30 days\u2019 notice before their last class, the full deposit is applied to their final billing cycle. If not, up to $500 is kept as a non-refundable registration fee, and any amount above $500 is refunded within 45 days. The same applies if a student cancels before their first class.<\/span><\/p><p><span style=\"font-weight: 400;\">If a student must withdraw, the following refund schedule applies to each billing cycle:<\/span><\/p><table><thead><tr><th><p><span style=\"font-weight: 400;\">Cancelation Date<\/span><\/p><\/th><th><p><span style=\"font-weight: 400;\">Refund<\/span><\/p><\/th><\/tr><\/thead><tbody><tr><td><p><span style=\"font-weight: 400;\">Before the first class of the billing cycle<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">Full refund of that cycle\u2019s tuition<\/span><\/p><\/td><\/tr><tr><td><p><span style=\"font-weight: 400;\">After the first class of the billing cycle<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">No refund for that cycle<\/span><\/p><\/td><\/tr><\/tbody><\/table><p><b>Missed Classes and Rescheduling:<\/b><span style=\"font-weight: 400;\"> Missed classes are not refunded and count as absences. Students may let us know they will miss a class by emailing info@crlanguages.com.<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">Non-flexible classes<\/span><\/i><span style=\"font-weight: 400;\"> cannot be rescheduled.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">Flexible classes:<\/span><\/i><span style=\"font-weight: 400;\"> one class per billing cycle may be rescheduled if the student emails info@crlanguages.com at least 24 hours before the class, during regular business hours.<\/span><\/li><\/ul><p><b>Classes Canceled by CR Languages:<\/b><span style=\"font-weight: 400;\"> If CR Languages or the teacher cancels a class, the student is offered a makeup class. If a makeup cannot be arranged, the student is not charged for that class.<\/span><\/p><p><b>Makeup and Rescheduled Classes:<\/b><span style=\"font-weight: 400;\"> The following applies to all makeup and rescheduled classes:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">They must be taken within 3 months of the original class date and before the student\u2019s last paid class.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">They cannot be scheduled at the same day and time as the student\u2019s regular class, and students may have no more than one makeup or rescheduled class in the same week.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">They cannot be booked more than two weeks in advance.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Time slots offered are not reserved until the student confirms, and the same slots may be offered to other students.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Once confirmed, a makeup or rescheduled class cannot be rescheduled or canceled again.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Depending on teacher availability, they may need to be held online, even if the student\u2019s regular class is in person.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">They may be taught by a teacher other than the student\u2019s regular teacher. Students should come with specific goals in mind, such as topics they would like to practice, learn, or have re-explained.<\/span><\/li><\/ul><p><b>Teachers:<\/b><span style=\"font-weight: 400;\"> If a student\u2019s regular teacher is unavailable, another teacher may cover the class.<\/span><\/p><p><b>Vacation Pause:<\/b><span style=\"font-weight: 400;\"> Once per year, any private or custom student may pause classes for up to two consecutive weeks by notifying info@crlanguages.com in advance. Billing pauses with the classes. A pause is not a withdrawal. For absences longer than two weeks, students should withdraw and re-enroll when they return.<\/span><\/p><p><b>Important things to know:<\/b><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">This policy has been created as per ACCET standards to be fair and equitable for shorter, avocational courses (less than 300 clock hours).<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Refunds will be calculated from the student\u2019s last day of attendance and paid within 45 days of the date the student notifies us or is withdrawn (or within 45 days of the last class, if notice is given in advance), back to the student\u2019s original form of payment.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Credit card transaction fees, if applicable, will be deducted from the refund.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Fees for placement tests are not refundable.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Course materials are not refundable once the student takes possession.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Students are not charged for school holidays.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Should CR Languages cancel a student\u2019s classes for any reason, a full refund will be given with no fees or charges withheld.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">In order to withdraw or cancel, students are encouraged to inform the office\/administration. This can be via email, phone, or verbally. If a student misses two consecutive weeks of classes without notifying our office (approved vacation pauses and school breaks excluded), they will be determined withdrawn, billing will stop, and any refund will be calculated from the student\u2019s last day of attendance using the table above. Any billing cycle that has not yet started is refunded in full.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Our Policies The following policies apply to all of the classes that we offer at CR Languages. Since participation in our classes is voluntary, participation&hellip;<\/p>","protected":false},"author":2,"featured_media":0,"parent":322,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-fullscreen.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-54240","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/crlanguages.com\/pt\/wp-json\/wp\/v2\/pages\/54240","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/crlanguages.com\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/crlanguages.com\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/crlanguages.com\/pt\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/crlanguages.com\/pt\/wp-json\/wp\/v2\/comments?post=54240"}],"version-history":[{"count":3,"href":"https:\/\/crlanguages.com\/pt\/wp-json\/wp\/v2\/pages\/54240\/revisions"}],"predecessor-version":[{"id":104746,"href":"https:\/\/crlanguages.com\/pt\/wp-json\/wp\/v2\/pages\/54240\/revisions\/104746"}],"up":[{"embeddable":true,"href":"https:\/\/crlanguages.com\/pt\/wp-json\/wp\/v2\/pages\/322"}],"wp:attachment":[{"href":"https:\/\/crlanguages.com\/pt\/wp-json\/wp\/v2\/media?parent=54240"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}